Usually it will get done asap. We appreciate your donation towards the upkeep of the server but I will see that you get a refund as having a VIP slot will be a bit of a waste for you as you have been banned from the server for your comments in the in-game chat.
If you wish to appeal the ban please start it in the following folder
Please give us your username and say on which game and server the ban happened.
noobsrus.co.uk
Hope that answers your question.