hi bauhas, nice to see you here.
autobalance is sometimes a pain in the ass because it not always working very well.
let me explain. from morning to maybe 15-16:00 the server is running in "EA official" mode. this means all our plugins, admin controlls and balancer not working.
we start the server in official mode because than it starts faster because we get all the player from the qiuckmatch button.
later over the day if the server is mostly full some of us will restart the server in ranked mode. so all our plugins, anticheat and balancer are working. sadly, we get no more player from the Quickmatch button anymore and it least a bit longer till the server is full again.
this means, if you have this problem in time the server running in official mode we can do nothing because in that mode is only the EA balance working.
if you have this in the evening than it normaly should not happend because most of the time the autobalancer running in standard mode what means that you are in a squad with same tags, than you not get seperated. only from time to time i switch that into a agressive mode when the teams are too unbalanced. than you will get seperated also you have the same tags in squad.
on the other hand, sometimes the autobalancer is not working 100% and seperate everyone and going crazy loool
however, just ask ingame that some admin can switch you back. that is no big deal.