Neighbour had their laptop fail and I had a Dell Inspirion 6400 that they could use. Just got it back and thought it would be good to have as a backup for Procon use or as the connection to the NAS storage I have have rather than the PC it currently has. Trouble is that they cannot remember their password.
I have tried doing a reset using the shift+restart option to get into the menu to do a reset. Have tried doing a full reset (both disks), one disk, data only but they all fail with "unable to complete reset".
So then thought I would burn a Windows 10 DVD. Dowloaded the image from Microsoft and then used the Microsoft image burner but it says the 4.7 DVD doesn't have enough room. Also tried an RW but that was the same.
Then created a bootable USB Windows 10 stick but though you can set the BIOS to boot from it, as soon as it starts booting the laptop doesn't like it. Tried bot USB ports.
Probably have a Win 10 disk somewhere just cannot remember where it is.
Just wondering if anyone else has had the same issue or can think of something else to try.
I have tried doing a reset using the shift+restart option to get into the menu to do a reset. Have tried doing a full reset (both disks), one disk, data only but they all fail with "unable to complete reset".
So then thought I would burn a Windows 10 DVD. Dowloaded the image from Microsoft and then used the Microsoft image burner but it says the 4.7 DVD doesn't have enough room. Also tried an RW but that was the same.
Then created a bootable USB Windows 10 stick but though you can set the BIOS to boot from it, as soon as it starts booting the laptop doesn't like it. Tried bot USB ports.
Probably have a Win 10 disk somewhere just cannot remember where it is.
Just wondering if anyone else has had the same issue or can think of something else to try.