Hi guys,
just to let you guys know (and I heard that chriskrass has a similar problem, I just dont know if he has Logitech):
My mouse (Logitech G400) had repeated dropouts (sounded like I disconnected the USB and it didnt move for about 5 seconds which made me easy prey for snipers haha) and after troubleshooting (Logitech's requirement is connecting the mouse to another PC where the failure could be reproduced) I called customer service.
They have a 3 year warranty after production date - and I just had to take photos of the mouse and the serial number at the bottom. As they dont provide repair service they send me a new one - unfortunately the G400 is not produced anymore so they have to send me the new model G400S - for free!
Hope this helps anyone of you who has a problem with Logitech.
just to let you guys know (and I heard that chriskrass has a similar problem, I just dont know if he has Logitech):
My mouse (Logitech G400) had repeated dropouts (sounded like I disconnected the USB and it didnt move for about 5 seconds which made me easy prey for snipers haha) and after troubleshooting (Logitech's requirement is connecting the mouse to another PC where the failure could be reproduced) I called customer service.
They have a 3 year warranty after production date - and I just had to take photos of the mouse and the serial number at the bottom. As they dont provide repair service they send me a new one - unfortunately the G400 is not produced anymore so they have to send me the new model G400S - for free!
Hope this helps anyone of you who has a problem with Logitech.